Being
stationed away from Pejambon, my diplomat friends and I at the Office of the
Special Staff for International Affairs of the President constantly look
forward to the opportunity for contacts with our colleagues “back home”. For work, we’re always in touch with
Kemluers, but the truth is that we sometimes crave for non-substantial
interactions. The chit chats, carefree
bantering, and inconsequential discussions of life, both as diplomats and civil
servants, which most often take place at the glorious Kantin Panas. Like any social animal, we crave the notion
of being part of (to borrow ASEAN’s term) a caring and sharing community.
Sade and his QuAs |
So,
the arrival of new editions of QuAs magazine is always eagerly
anticipated. Over the years, Kemlu has
released numerous publications: journals, analyses, bulletins, and
magazines. But most of these have been
public diplomacy approaches, aimed at informing the general public of our foreign
policy efforts and achievements. QuAs is
slightly different, focusing mainly on the challenges Kemlu faces in our strive
for internal reform. As such, QuAs is
very much a publication about Kemlu, by Kemluers, and for Kemluers.
In
its most recent issue, appreciation should be given to efforts in raising an
issue that is at the heart of countless discussions at the Ministry: human
resources management, or its supposed lack thereof. For many of us, admitting shortcomings is acceptable,
if not, a must. But for an institution
to confess its own shortcomings, now that requires some nerve. Often, we like to say that we are open to
criticisms, especially if they’re “constructive ones”. But the truth is that criticisms are bitter,
and generally unwanted. This then begs
the question: can we get over this bitterness to see a brighter light?
My
father, an ex-Kemluer, always told me that the relationship between a worker
and his/her job is akin to that between a boy and a girl (note that I have
nothing against same-sex relationships).
For the boy, the hardest part in any courtship is actually not the act
of winning the girl over (the cutest around).
Yes, it will require a significant amount of charm, intelligence,
diligence, and next month’s lunch money.
But many times, the catch happens faster than one expects. Instead, the
hardest part is maintaining this relationship, making it last for as long as
you imagined it would be.
Tari and her QuAs |
At
the Ministry, human resource management often begins with an appraisal (more
often, appreciation-cum-boasting) of the recruitment process. On how the process has achieved an ISO. On the quality of people that made it through
the ordeal, and of course, the thousands others that heartbreakingly could not
be accommodated. But unfortunately, such
an appraisal many times ends just there.
A
relationship needs to be worked on endlessly.
There are duties and responsibilities; but there are also rights and
rewards. Honour and respect go both
ways, and should be demonstrated before they are even demanded. While a certain degree of comfort must be
achieved, one cannot be so overly comfortable that one begins to take things
for granted. And while there may be
certain codes and guidelines towards a successful career, there must also be
room allowed for personal development.
Human resource management goes beyond recruitment. That’s only the first, and probably, easiest
part. The rest is more complicated, and
occupies a disproportionately large part of any person’s career.
At
the beginning our careers, we at the Ministry are made to believe that we are
“la crème de la crème” of the country’s workforce. We are forced to assume that the fate of 242
billion people depends on us. Well, telling
your girlfriend that she is pretty is heartwarming. Sometimes it could even land you a
score. But it can be tiring, and after
years of it, she would want more than just being a pretty partner to you. She would probably want material goods and
spiritual fulfillment. And most importantly,
she would want a sense of stability that goes beyond words of assurances. If you expect her to carry and give birth to
the most precious things in your life, you better be willing to also put in
your part of the bargain.
At
the same time, there must also be a recognition that the grass is always
greener on the other side of the fence. The
temptations to jump across are innumerable.
But this does not necessarily translate into people jumping over the
fence by the hordes. There are always
reasons to stay, some more logical than others.
Undoubtedly,
there is pride in representing your country at the international stage. There is also pride in wanting to be part of
making this country a better place. If I
was an engineer, I’d probably take part in building Indonesia’s largest, most
high-tech, energy efficient, eco-friendly and stylish government building. But when I started university, they told that
the international relations program had the best looking girls on campus. Even now, at a mature age, I’d still make the
same decision as when I was only 18.
Andy and his QuAs |
The
problem is that for the most part of Kemlu’s history (at least my history with
Kemlu, and that’s like 38 years), we have been taught that the reason to make a
living as a diplomat is “the glory of servitude”, or in plain Indonesian:
pengabdian. In a boy-girl relationship,
that translates into “love”. But who lives just on love these days; don’t be
naïve.
The
heart needs nourishment. It doesn’t feed
on promises of better things; it needs things to actually get better. It doesn’t need glory, because glorious
moments are always born out of pain; even when glory is achieved, the pain
never really heals. And it doesn’t
thrive on servitude, because a life of servitude is often bundled with anger,
resentment, and contempt. Home is where
the heart is, and to make a home, you require more than just a door and four
walls.
And
so, for most boys, it’s not enough to say that your girlfriend is pretty. And for most girls, maybe handsomeness is not
the only attribute worth looking for in a boy.
If this was the case, I would’ve been out of luck all my life. There are always more handsome guys out
there. But if you value your partner more
than just for their looks, then those other handsome guys out there probably wouldn’t
mean a thing. And this should be one of
the ways that Kemlu and its workers could try in addressing the human resource
management problem at hand; by giving the workers more reasons to stay, not
taking things for granted, and stop thinking that a job in Kemlu is God’s sent.